Banking On Experience

Initially the client wanted Tammy to work with members of her management team, but the challenges she and her bank faced became clearer, she asked Tammy to guide her through this period of tumultuous change as well. In effect Tammy operated as the change consultant’s change consultant.

Working closely with the client - a mother who had come into banking from another sector after a career break to start a family – coaching provided a sounding board, allowing her to test ideas, speak the truths she wouldn’t be able to express to her colleagues and to capitalise on her many strengths. Already adept at using her emotional intelligence in working with people, the work with Tammy allowed her to shift her perspective and see how the powerful emotional experiences she encountered were a real source of information - of ‘intelligence’ for her and for others.

Over a period of time, she learnt to use the turbulence her organisation was facing as a positive rather than a destructive force. This was particularly effective in her dealing with those members of her team who were experiencing the greatest problems. Coaching helped her to manage upwards, giving her the confidence and tools to forge more effective and resilient working relationships with her superiors at the bank.

In a highly competitive environment and in an extraordinarily pressurised period in its history, she steered her organisation into safer waters, overseeing a restructuring and rebranding of the bank’s retail arm that quickly delivered improved profits. In short, she helped safeguard the bank’s future during a period when rivals were going out of business.

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What people say

Tammy brings a wealth of experience and a deep understanding of people and their interactions to her consultancy work. She is creative and responsive and able to build rapport with a wide range of people, building teams and developing shared understanding of objectives and goals. Phillip Berechree, FCIPD Head of Commissioning, Workforce and Provider Development, Westminster City Council
I had largely given up hope that I would find a coach who truly offered what I have hoped for, and who represented value for money for the organisation I serve. I'm pleased to report this is no longer the case! Tammy has revived my faith in coaching and is warm, creative and challenging. She helps me bring something new and fresh to my work, I work differently because I am coached by Tammy and that for me is what it’s all about.Alison Simpson, Assoc. Director, BSMH Foundation Trust
The 1:1 coaching has been hugely helpful to me – just to have a safe space to discuss the issues I have been struggling with. I felt able to trust completely. The work with the team has also been beneficial and I was again aware that individually and together there was trust in your facilitation. I think your excellent listening skills and groundedness were hugely helpful. Jane Pettingell, CEO, Generate UK
Thank you very much for your positive contributions to my self-development. You have contributed immensely to my professional life. I only knew you for six months and you gave me an entry key to my inner-self and my leadership skills. Semi Adekunle, Barnet Enfield and Haringey Mental Health Trust