Case Studies
Safety is the affective context within which people are more likely to engage in effective team working based on trust, acceptance, humour, warmth and support. Together these lead to the involvement, commitment and creativity of team members in team functioning and equally important, to a positive climate which enhances the mental health of people at work. David West in Effective Teamwork
A UK local authority asked Tammy for help to deal with a team within its social services department that was consistently struggling to meet their performance targets. The team had had a succession of different managers, was overspending budgets, feeling poorly motivated and, as a result, were unable to deliver the quality service they aspired to deliver to their customers.
We want people to feel with us more than to act for us. George Eliot
When two very different leaders in a large public sector department were given the task of working together to transform a specialist service with a budget running into tens of millions of pounds they faced a string of challenges.
Alertness to the emotional undertow of organizational life can be a powerful source of information for managers and leaders in enlarging understanding, reviewing performance, foreseeing challenges and opportunities, and guiding decisions and action. David Armstrong in Working Below the Surface
When a senior executive was recruited by a major financial institution in the City of London to transform its retail banking operation in the wake of the financial crisis of 2008, she engaged Tammy to help.