Team work

Tammy started by holding one-to-one interviews with the thirty-strong team, as she talked to individuals, it became clear that their problems were rooted in the constant change and instability they had been experiencing in the recent past. It soon became clear that they had not had a chance to digest and ‘grieve’ for the loss of previous managers and colleagues, for instance. They had also allowed themselves to believe that this ever-changing environment somehow signalled that they weren’t good enough. They were a demoralised and unproductive team that had become paralysed with anxiety.

Initially Tammy worked with them to help them get a sense of their own history. They had to grieve for the colleagues and working practices they had lost. Acknowledging the past was an important first step to begin to build a new team identity and to feel positive about the situation in which they now found themselves. Once they felt more of a team and more optimistic, their values and commitment to delivering a good service came to the forefront.

In the meantime, Tammy also worked with their individual managers, helping them to take up their roles with greater clarity and to use their authority and influence to achieve performance goals. Working with the management team as a group, helped them to clarify boundaries and identify how they might collaborate more successfully.

Over time, the whole team became more confident and as a result more productive. They became more focused in their conversations with each other and with their clients and as a result began delivering better services. They also learned to deliver on budget.

A team that had lived in the shadow of others within their organisation rediscovered their confidence and their self-belief, and found a path to better performance and service delivery.

What people say

Tammy brings a wealth of experience and a deep understanding of people and their interactions to her consultancy work. She is creative and responsive and able to build rapport with a wide range of people, building teams and developing shared understanding of objectives and goals. Phillip Berechree, FCIPD Head of Commissioning, Workforce and Provider Development, Westminster City Council
I had largely given up hope that I would find a coach who truly offered what I have hoped for, and who represented value for money for the organisation I serve. I'm pleased to report this is no longer the case! Tammy has revived my faith in coaching and is warm, creative and challenging. She helps me bring something new and fresh to my work, I work differently because I am coached by Tammy and that for me is what it’s all about.Alison Simpson, Assoc. Director, BSMH Foundation Trust
The 1:1 coaching has been hugely helpful to me – just to have a safe space to discuss the issues I have been struggling with. I felt able to trust completely. The work with the team has also been beneficial and I was again aware that individually and together there was trust in your facilitation. I think your excellent listening skills and groundedness were hugely helpful. Jane Pettingell, CEO, Generate UK
Thank you very much for your positive contributions to my self-development. You have contributed immensely to my professional life. I only knew you for six months and you gave me an entry key to my inner-self and my leadership skills. Semi Adekunle, Barnet Enfield and Haringey Mental Health Trust